Calls ring out while the team is busy
When everyone is with a customer, on another call or away from the desk, the phone goes unanswered. Many callers will not leave a message or try again.
Our AI voice agents answer and make business calls in natural speech, in English, Tamil, Hindi and most other languages. They work out what each caller needs, check and update your CRM during the call, sort new leads and hand over to your team when a person is needed. Built by our Chennai team for businesses across India and overseas.
From ₹34,999
One voice agent + call usage · Excludes GST
Where calls slip through
A ringing phone deserves a useful answer.
Missed calls, repetitive questions and disconnected records take time away from your team. Start with the calls where an agent can make a useful difference.
See what we buildThe same questions, all day
Prices, timings, availability and order status take up the same time on every call, whether or not they need a person to answer them.
New leads wait for a call back
Enquiries from your website and ads sit in a list until someone has time to phone them, and by then the lead may have spoken to someone else.
What was said never reaches your records
Call details depend on someone remembering to write them down. Names, needs and next steps stay in one person’s head instead of your CRM.
What our voice agents do
The calls your team makes and takes, handled by an agent.
We have built a CRM-connected voice agent that handles inbound and outbound calls, recognises what callers want, updates records during the call, classifies leads and hands over to a person. Booking, reminder and support calls follow the same approach.
Hover or choose a service 01 / 08
Different businesses.
Calls connected to your team.
Answering inbound calls
Calls are answered at once, common questions are handled from information you approve, and anything else is passed to the right person.
Illustrative exchange · No call placed, audio recorded or message sent.
An answer, or a clear route to your team.
The sample uses approved opening-hour guidance. A different request can be passed to a person.
An approved answer is available for the routine question.
Outbound follow-up calls
New enquiries and existing customers who have agreed to be called get a prompt call back, with the outcome logged for your team.
Lead qualification
The agent asks the questions that matter to your sales team and classifies each lead automatically, so the best ones reach a person first.
CRM and database updates
Contact details, requests and call outcomes are read from and written to your CRM or database during the call, not typed in afterwards.
Handover to your team
When a caller asks for a person, or the request is outside what the agent may handle, the call is transferred with the details already captured.
Booking and appointment requests
Callers can ask about availability and request a booking, with the agent connected to your booking system or calendar where it allows this.
Reminder and confirmation calls
Calls before an appointment, a payment date or a delivery, for customers who prefer a call to a message, with replies recorded.
When a message works better
Some updates are better sent on WhatsApp than by phone. We often pair a voice agent with WhatsApp messages for confirmations and links.
How a call works
A voice agent with one job, connected to your records.
An AI voice agent holds a conversation, keeps to the job you give it and works with your CRM while the caller is still on the line. This is how the CRM-connected voice agent we built handles each call.
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The agent answers, or places the call
Inbound calls to your number are answered straight away, and outbound calls go to leads or customers who have asked to hear from you.
No real call, recording or record change.02 / 04
It works out what the caller wants
The agent understands the request in natural speech, in the caller’s language, asks follow-up questions where needed and keeps to the topics you have agreed it can handle.
No real call, recording or record change.03 / 04
It checks and updates your records live
During the call it can look up details in your CRM or database and update them, so the record reflects the conversation by the time the call ends.
No real call, recording or record change.04 / 04
It classifies the lead or hands over
Leads are sorted by the rules you set, and when a caller needs a person, the call is passed to your team instead of leaving them stuck.
Team available: transfer the call with the captured details.No real call, recording or record change.The investment
Voice AI agent pricing, published upfront.
Start with one agent for one job. After a free audit you get a written quote listing the call flow, the systems it connects to and an estimate of call usage.
01Your next project
Voice AI agent
Starting from₹34,999+ call usage
One voice agent for one clear job, such as answering inbound calls or calling back new leads, connected to your records.
What’s included
- Call flow designed around one inbound or outbound job
- Voice, instructions and approved answers set up
- Connected to your CRM or database to read and update records
- Lead classification rules agreed with you
- Handover to a team member when needed
- Test calls across real scenarios before launch
Prices exclude GST. Call usage is paid separately, directly to the providers: voice platform minutes, phone numbers and telecom charges, and AI model usage. Changes and new call flows by Airbil are quoted separately.
What changes the price
Your scope shapes the final quote.
01Inbound, outbound or both
One direction with one job is the simplest. Handling both, or several kinds of call, needs more conversation design and testing.
02Systems to connect
Popular CRMs have ready connections. An in-house database or booking system may need a small custom integration.
03Languages
Each additional language needs its own instructions and test calls, and support differs between platforms and voices.
04What the agent may do
Answering questions is simpler than updating records or making bookings, which need checks and clear limits.
05Numbers and calling rules
Outbound calling in India needs the right number series and declarations with the telecom provider, which affects the setup.
06Call volume
Platforms, phone numbers and AI models charge per minute or per use. Expected minutes shape which setup is most cost-effective.
From idea to launch
How we build a voice AI agent.
- Phase 01
Free audit and call review
In a 20-minute call we look at the calls your team handles, which ones repeat and which ones are missed, and pick the job worth automating first.
Start with a useful first job. - Phase 02
Conversation design
We map what callers ask, what the agent may answer or update, when it hands over to a person and how leads are classified.
Routine questions and human handover. - Phase 03
Build and connect
We set up the voice agent on the chosen platform, connect the phone number and link it to your CRM or database.
Connect your number and agreed records. - Phase 04
Test calls
We make test calls across real scenarios, including unclear requests, interruptions and handovers, and check every record that changes.
Test interruptions, unclear requests and handover. - Phase 05
Go live and hand over
The agent goes live with notes for your team. If something breaks after launch because of our build, we fix it; changes and new call flows are quoted separately.
Your team knows the route after launch.
Platforms we build on
The platform that suits your calls.
We build on Retell AI, Bland AI and Voiceflow, with language models from OpenAI, Anthropic or Google. The choice depends on your languages, call direction, volume and budget. We do not claim partnerships with these platforms.
Retell AI
A platform built for phone conversations with AI, with support for many languages, including Hindi. We use it when natural back-and-forth on calls matters most.
Bland AI
A phone-calling platform suited to structured inbound and outbound calls. We check calling routes and numbers for India before recommending it for local calls.
Voiceflow
A visual designer for structured conversations across voice and chat. Useful when the same flow should run on the phone and in a chat window.
Calling customers in India
Useful calls. Clear permissions.
TRAI’s regulations on commercial communication cover calls made by software, including AI voices. We plan outbound calling around them from the start. This is a summary, not legal advice, and we check the current rules for your use case.
AI calls are automated calls
TRAI treats calls made by software, including artificial voices, as automated calls that must be declared to your telecom provider along with the numbers used.
1600-series for service calls
Service and transactional calls, such as reminders and updates about something the customer did, are meant to come from 1600-series numbers.
140-series for promotional calls
Promotional calls are meant to come from 140-series numbers, and people who have opted out of promotional calls must not be called.
Consent first, every time
We set up outbound calling only for people who have agreed to hear from you, and we check the current rules for your type of call before going live.
A clear scope and a connected team
A Chennai team, working around your calls.
Start with a free 20-minute automation audit. We review the calls you handle, pick one useful first job, agree what the agent can change and define the route to your team. Call direction, language, phone numbers and running costs belong in the written scope.
Support after the agent goes live
If something breaks after launch because of our build, we fix it. Changes and new call flows are quoted separately.
Agreed call flows and access
Call directions, languages, fields and human handover rules are agreed before building.
Separate running costs, made clear
Voice platform minutes, numbers, telecom charges and AI usage are separate. Estimates are agreed before launch. GST is separate.
A little more clarity
Questions about AI voice agents.
Find a quick answer, or talk through your project with us.
12 questions, answered.Ask us directly01How much does an AI voice agent cost in India?
A voice AI agent starts from ₹34,999 excluding GST for one agent with one clear job, connected to your CRM or database. Call usage is separate: the voice platform, phone number and AI model charge per minute or per use. We estimate your monthly usage before you start.
02What is an AI voice agent?
An AI voice agent is software that holds a phone conversation in natural speech. It understands what the caller asks, answers from information you approve, can check and update your records during the call, and passes the call to a person when it should.
03Have you built voice AI agents before?
Yes. We have built a voice agent connected to a CRM that handles inbound and outbound calls, works out what callers want, reads and updates records during the call, classifies leads automatically and hands over to a person when needed.
04How is a voice agent different from an IVR?
An IVR plays a fixed menu and asks callers to press numbers. A voice agent lets callers say what they need in their own words, asks follow-up questions, and can look up or update records during the call.
05Can the agent update our CRM during a call?
Yes. The agent can read details from your CRM or database and update them during the call, limited to the fields and actions you agree. Popular CRMs connect directly; in-house systems may need a small custom integration.
06What happens when a caller wants to talk to a person?
The agent transfers the call to your team, or arranges a call back if nobody is free, with the details already captured. We agree the handover rules before building, so callers are never stuck with the agent.
07Can it speak Hindi, Tamil or other Indian languages?
Yes. Our voice agents work in English, Tamil, Hindi and most other languages your callers are likely to use. Phone audio and accents affect accuracy differently in each language, so we make test calls in your callers’ languages before launch.
08Is it legal to make AI calls to customers in India?
Yes, within TRAI’s rules on commercial calls. Calls made by software, including AI voices, must be declared to the telecom provider, service calls are meant to use 1600-series numbers and promotional calls 140-series numbers, and people who opted out must not be called. We set up outbound calling only for people who have agreed to hear from you. This is not legal advice; we check the current rules for your use case.
09Which voice AI platforms do you use?
We build on Retell AI, Bland AI and Voiceflow, with language models from OpenAI, Anthropic or Google. We choose based on your languages, call direction, volume and budget, and explain the trade-offs before building.
10Can we keep our existing phone number?
Often, yes. Depending on your provider, calls to your current number can be forwarded to the agent, or a new number can be added for it. For outbound calls in India the number series matters, so we check this during the audit.
11What are the running costs?
The voice platform, phone number and AI model each charge for use, usually per minute of call time. These are paid directly to the providers. Ongoing changes and new call flows from us are quoted separately.
12How do we get started?
Book a free 20-minute automation audit. We will look at the calls your team handles, suggest the job worth giving a voice agent first and give you a clear starting price.
More ways to automate your business.
Your next chapter
Which calls does your team miss, or wish it didn’t have to take?
Tell us about the calls your business handles. In a free 20-minute automation audit we will suggest the job worth giving a voice agent first and give you a clear starting price, with no obligation.
Designed, built and connected around you.